FORMAL

POSSIBLE GREETINGS

POSSIBLE RESPONSES

• Hello, Mrs Hand.  It's nice to see you again.

• What a pleasant surprise! How are you? It's been a while.

• Good morning Mrs Hand.  How are you today?

• I'm very well thank you.  And you?

• Good afternoon, Mrs Hand.  It's good to see you.

• Thank you.  It's nice to see you too.  How are you?

• Hello Lynne.  How are you doing?

• Fine thanks.  What's new with you?

• Hi, Lynne! How's it going?

• Not too bad, busy as ever.

• Hi, Lynne. How are things?

• Oh fine. You know how it is.

INFORMAL